Our Policies.

 

Appointments
The fastest way to book an appointment is by clicking the Book Now button on our website. To ensure that you get an appointment for your preferred date and time we suggest booking it a few weeks in advance. Our website displays the most up to date availability. Please note that we may require a credit card to reserve your appointment.


*If you arrive more than 10 minutes late for your appointment, you may be asked to reschedule.

*A $50 deposit will be required to hold your appointment time. This deposit will be put towards the total cost of your visit.

Appointment Cancellations
As a courtesy to the provider(s) and other clients, please provide a minimum of 12 hours notice should you need to cancel or reschedule an appointment. If a client cancels, reschedules, or no-shows with less than 12 hours notice, the client will be charged the $50 deposit as a non-refundable cancellation fee.

If a client no-shows, cancels or reschedules 2 or more appointments without the appropriate 12 hour notice, the client may be asked to find another practice for their aesthetic needs.

Pricing & Prepayments
Pricing for services and products may change. Groupons and/or other vouchers (if available) are for new clients only – one per person.

Prepaid services must be used within 90 days of purchase.

Returns & Refunds
Services are not refundable. We do not accept returns on opened or used skincare products. If you are not completely satisfied with your skincare product purchase, simply return the unopened item in its original packaging within 30 days. We do not accept returns or exchanges on gift cards. To request a refund or exchange please email sarah@crimsonaesthetics.com
Prepayments for services are refundable within 10 days of purchase. Services received can not be refunded.

Referrals
If you refer a friend or family member to Crimson Aesthetics who receives $200 or more in treatments, you will receive a $50 credit toward your next service. All referral credits will be available to you once the client you referred is treated.

Child Policy
To ensure the safety of children and the enjoyment of all clients, we ask that parents or guardians make other arrangements for children while receiving their services. Children who visit Crimson Aesthetics during their parents’ appointments, or children who are unattended in the waiting area, can pose a health and safety risk due to the nature of our business. Clients under the age of 18 receiving services are to be accompanied by a parent/guardian and will need parental consent before receiving treatments.

Pet Policy
For the health and safety of our clients, Crimson Aesthetics has a No-Pets policy. Only working service dogs are permitted.
This No-Pets policy applies to:

  • Pets

  • Emotional Support Animals

  • Comfort Animals

  • Therapy Animals

Should you arrive to an appointment with a pet that is not a service animal, you will be asked to remove the animal from our offices. To avoid any disruption or inconvenience, we ask that you please leave your pet at home.

Photo/Recording Policy
Clients, or friends of clients, are prohibited to film, record, or take photos of any procedure at Crimson Aesthetics. If you would like to film please seek written pre-approval by emailing sarah@crimsonaesthetics.com